How can we help?

My checklist disappeared

Checkkind stores tasks on the device where you created them. Clearing browser or app storage, using private browsing, uninstalling the app or changing devices can remove local content. Checkkind cannot recover content it never received.

Voice recording does not start

Open your browser or iPhone privacy settings and allow microphone access for Checkkind. Recording begins only after you tap the record button and is limited to one minute per memo.

An image or memo will not save

Device and browser storage is finite. Remove an older attachment, choose a smaller image and try again.

Manage a membership

Website memberships are managed from the Membership section through Stripe. iOS subscriptions are managed in Apple Account subscription settings. Use Restore purchases in the app if an active iOS purchase is not recognized.

Contact support

Email support@checkkind.com with the device, browser or app version you are using and a description of what happened. Do not include passwords, payment-card details or private checklist attachments.